Last Updated: August 24, 2026This Refund & Cancellation Policy applies to purchases made from Qorvia Digital, LLC through QorviaDigital.com or other authorized Qorvia Digital sales channels.Because Qorvia Digital provides digital products, online products, memberships, and services that may be delivered or activated immediately after purchase, refund eligibility may differ depending on the product or service purchased.By completing a purchase, you acknowledge and agree to this Refund & Cancellation Policy, subject to any non-waivable rights provided by applicable law.1. General Refund PolicyExcept where otherwise required by applicable law or expressly stated at the time of purchase, payments are generally non-refundable once a digital product has been delivered, access has been provided, a membership has been activated, or work on a service has started.We encourage customers to carefully review product and service descriptions before completing a purchase.2. Digital ProductsDue to the nature of digital products and online content, purchases are generally final once the product, download, license, credentials, link, or other means of access has been delivered or made available.A refund generally will not be provided because a customer:Changes their mind after delivery;No longer needs the product;Fails to use the product;Purchases the wrong product without contacting us before fulfillment; orExperiences an issue caused by the customer's own device, software, account, configuration, or incompatible third-party system.This does not affect rights that cannot legally be waived.3. ServicesOnce Qorvia Digital has started performing a purchased service, the order generally cannot be canceled or refunded."Started" may include, depending on the service:Research or preparation;Account setup;Configuration;Design or development work;Purchasing or allocating resources;Providing access;Communicating deliverables;Performing work specifically requested by the customer; orOtherwise beginning fulfillment of the order.If work has not yet started, you may contact us to request cancellation. Approval will depend on the circumstances of the order and whether resources or costs have already been committed.4. Memberships and PlansCertain Qorvia Digital products or memberships may be sold for fixed periods, including multi-month plans.Unless specifically stated otherwise during checkout, these plans are not automatically renewed. Customers must manually purchase or renew another plan when their current term ends.Once a membership or plan has been activated and service has begun, it generally cannot be canceled for a refund during the active term.Failure to use the membership or Services during the purchased period does not automatically qualify the customer for a full or partial refund.5. Service Not WorkingIf a digital product, membership, or service does not function substantially as described, please contact us before requesting a refund.Qorvia Digital will first be given a reasonable opportunity to investigate the problem and provide support, repair, replacement, reconfiguration, alternative access, or another reasonable solution.If:The product or service has a genuine material issue;The issue prevents the customer from substantially using what was purchased;The customer reasonably cooperates with troubleshooting; andQorvia Digital is unable to resolve the issue within a reasonable period,Qorvia Digital may approve a full or partial refund, replacement, account credit, or another appropriate remedy depending on the circumstances and applicable law.6. Case-by-Case RefundsQorvia Digital reserves the right to consider refund requests on a case-by-case basis.Providing a refund, credit, replacement, or other accommodation in one situation does not create an obligation to provide the same remedy in another situation.Any discretionary refund is made without waiving our rights under this Policy or our Terms & Conditions.7. Non-Refundable CircumstancesTo the extent permitted by applicable law, refunds generally will not be issued where:A service has already begun or been substantially performed;A digital product has already been delivered or accessed;Membership access has already been activated;The customer changes their mind;The customer fails to use the purchased product or service;The customer's own equipment, software, internet connection, third-party account, or configuration causes the issue;The customer violates our Terms & Conditions;The customer provides incorrect information necessary for fulfillment;The customer refuses reasonable troubleshooting or support; orThe customer requests cancellation after fulfillment has begun.8. Duplicate or Incorrect ChargesIf you believe you were charged more than once for the same transaction or charged an incorrect amount, contact us at digitalqorvia@gmail.com.We will review the transaction and, if an incorrect or duplicate charge is confirmed, take appropriate action.9. Chargebacks and Payment DisputesCustomers should contact Qorvia Digital first regarding billing or service issues so we have an opportunity to investigate and resolve the matter.Submitting a fraudulent chargeback, falsely claiming that a legitimately delivered product or service was unauthorized, or intentionally misrepresenting a transaction may result in suspension or termination of Services and may be disputed with the payment processor using available transaction and fulfillment records.Nothing in this section prevents a customer from exercising legitimate rights available through their payment provider or applicable law.10. Refund MethodApproved refunds will generally be returned through the original payment method where reasonably possible.Processing times may depend on Stripe, the customer's financial institution, card network, or other payment provider. Qorvia Digital does not control processing times after a refund has been submitted to the payment processor.11. Legal RightsNothing in this Refund & Cancellation Policy is intended to eliminate or restrict consumer rights that cannot legally be waived under applicable law.Where applicable law provides a customer with greater refund, cancellation, or consumer-protection rights than this Policy, the applicable legal requirements will control.12. Contact UsFor refund, cancellation, or billing questions, contact:Qorvia Digital, LLC
Website: QorviaDigital.com
Email: digitalqorvia@gmail.com
United StatesWhen contacting us, please include your order information and a clear description of the issue so we can investigate the request.